Privacy Policy

We collect information you provide when you request a reservation, contact us, or communicate with us about a vehicle. This may include your name, email address, requested dates, delivery location, preferred vehicle, driver's license information, insurance details, payment-related information, and messages you send to us.

We may also collect limited technical information, such as device type, browser type, IP address, pages visited, referring pages, and general usage data through standard website analytics and security tools.

We use information to respond to inquiries, check vehicle availability, prepare rental paperwork, verify identity and eligibility, coordinate delivery and pickup, process payments and deposits, provide customer support, improve our website, prevent fraud, protect our vehicles, and comply with legal obligations.

We may contact you through WhatsApp, email, text message, or other methods you use to communicate with us about your inquiry or reservation.

We do not sell personal information. We may share information with service providers that help us operate the business, such as payment processors, insurance or verification providers, analytics providers, website hosting providers, customer support tools, and delivery or fleet operations vendors.

We may disclose information when required by law, court order, insurance process, law enforcement request, vehicle recovery need, dispute resolution, or to protect the rights, property, safety, and legal interests of Miami Prime Exotics LLC, our customers, or others.

Luxury and exotic rentals require identity, license, age, insurance, payment, and deposit checks. Payment card details may be handled by third-party payment processors, and we do not intend to store full payment card numbers on our website.

Additional rental terms, eligibility requirements, deposit amounts, mileage limits, insurance requirements, and vehicle-specific rules may apply before a reservation is accepted.

Our website may use cookies, pixels, logs, and similar technologies to keep the site secure, understand traffic, measure performance, and improve the customer experience. You can adjust browser settings to limit cookies, but some site features may not work as expected.

We keep information for as long as reasonably needed for reservations, customer support, business records, fraud prevention, insurance matters, legal compliance, and dispute resolution. We use reasonable administrative, technical, and physical safeguards, but no website or transmission method is completely secure.

You may contact us to request access, correction, deletion, or updates to personal information we maintain about you, subject to legal, security, fraud prevention, insurance, accounting, and operational limitations. We may need to verify your identity before responding.

You can opt out of non-essential marketing messages by contacting us. Transactional reservation and service messages may still be sent when needed to provide requested services.

Our rentals and website are intended for adults. We do not knowingly collect personal information from children under 13, and renters must meet our age and eligibility requirements.

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date.